TersLab · Capabilities 03 Systems 17 Disciplines 06 Industries 02 Cities

We combine conceptual depth with rigorous execution.

We work with founder-led brands in Miami and Buenos Aires that have outgrown freelancers and are not ready for a holding company — the stage where the growth, the storefront and the data have to start speaking to each other.

01 / 07 03 Signals

You already know which one you are.

  1. When you are spending on ads every month and nobody can tell you which peso brought the sale, we take over the channel mix and make it answerable.

    Omnichannel Growth

  2. When the store loads slowly, the stock lies, and every change needs a developer you do not have, we rebuild the storefront so your own team can run it.

    Web Architecture

  3. When the dashboards exist but no decision has ever come out of one, we cut them down to the four numbers that change what you do on Monday.

    Data Intelligence

Most partnerships start with one of the three. The other two arrive when the first one runs out of road.

02 / 07 03 Phases

Three phases, one direction.

  1. Conceptualization

    We spend the first two weeks not designing. We read your numbers, we talk to your customers, and we argue about what the brand is actually for until one sentence survives the argument. Everything after this is built to defend that sentence.

    In the room
    Strategy lead and you.
    You leave with
    A positioning statement and a message map.
    Duration
    About two weeks
  2. Art Direction

    One idea, held steady across a Reel, a product page, an invoice and a shop window. We build the system that makes those look like one company, then we write down the rules so your team can extend it without calling us.

    In the room
    Art direction and design.
    You leave with
    A brand system, an asset kit and usage rules.
    Duration
    Three to four weeks
  3. Agile Execution

    Scrum and Kanban, two-week sprints, one board you can open any day. Every sprint ships something live and closes with numbers instead of a status update. You approve what goes out; nothing waits three months for a launch date.

    In the room
    Project lead and the pod.
    You leave with
    Shipped work and a sprint report.
    Duration
    Ongoing
03 / 07 03 Systems · 17 Disciplines

Three systems, one engine.

Orchestrating your brand's voice everywhere.

  • Omnisend
  • Google Partner

What it is

Every paid, owned and earned channel run off one calendar and one report, so a customer meets the same brand on Instagram, in the inbox and at checkout. We take the whole mix or none of it, because a channel judged on its own always looks profitable.

What you get

A channel plan, a live creative calendar, one weekly report, and every ad account in your name.

The disciplines06

  1. Meta Ads

    Paid social on Instagram and Facebook: prospecting, retargeting, and the creative testing that keeps both from fatiguing.

  2. Google Ads

    Search, Shopping and Performance Max, structured so branded and non-branded demand are never reported as one number.

  3. Email Marketing

    Lifecycle flows — welcome, abandoned cart, win-back — that earn revenue while nobody is running a campaign.

  4. Omnisend

    The platform those flows run on. We are a certified partner, so segmentation and deliverability are configured, not guessed.

  5. SMS Campaigns

    The channel for what cannot wait for an inbox: drops, restocks and last-call windows.

  6. Loyalty

    Repeat-purchase mechanics — tiers, points, referrals — the part of the funnel that lowers the cost of the next sale.

Robust, scalable and beautiful digital homes.

  • Shopify
  • Tiendanube

What it is

The storefront as infrastructure, not as a design deliverable. Built on the platform's own theme layer so it survives a campaign, and documented so your team can change a price without opening a ticket.

What you get

A live storefront, the theme source, an integration map, and a handover doc your team can actually use.

The disciplines06

  1. Shopify

    Storefronts built on the theme layer, not a page builder, so speed and checkout hold up under campaign traffic.

  2. Tiendanube

    The same discipline for LATAM, where Tiendanube is simply where your customer already shops.

  3. Landing Pages

    Single-purpose pages for a single campaign, instrumented from the first visit so the spend stays attributable.

  4. ERP Integrations

    Stock, prices and orders reconciled between the store and the system that actually runs the business.

  5. Local SEO

    The technical and local work that makes you findable in the city you sell in, instead of on a global keyword you will never win.

  6. LLMO

    Structuring your content so ChatGPT, Gemini and Perplexity quote you correctly. It is the search surface that did not exist two years ago.

Turning raw data into actionable insights.

  • Google Partner

What it is

Fewer dashboards, better decisions. We instrument the funnel end to end, then cut the reporting down to the handful of numbers a founder can read in ninety seconds and act on the same day.

What you get

An instrumented funnel, one dashboard, a monthly reading, and a ranked list of what to test next.

The disciplines05

  1. CRO

    Testing what the page asks people to do, one hypothesis at a time, until the same traffic converts more.

  2. Sales Funnels

    Mapping the whole path from first impression to repeat purchase, and finding the step where the money leaks.

  3. User Behavior

    Session recordings and heatmaps: what people actually do, as against what the funnel report implies.

  4. Looker Studio

    One dashboard, four numbers, refreshed automatically, built to be read in ninety seconds.

  5. Lead Capture

    Forms and offers wired straight into the CRM, so a lead is a record with an owner and not an email in someone's inbox.

04 / 07 06 Markets

Six markets, already learned.

The vocabulary, the seasonality and the buying cycle come with us. You are not paying for us to learn them.

  1. Fashion & Apparel

    Seasonal drops, size-and-variant catalogues, and a return rate that decides whether the campaign made money.

  2. Cafes & Hospitality

    Local demand, a menu that changes, and a customer who finds you on a map before they find you on a search engine.

  3. Lifestyle Brands

    A community that buys the point of view first and the product second, which makes retention the whole business.

  4. Complex B2B Tech

    Long cycles, several people in the decision, and a funnel that has to stay legible across months rather than days.

  5. Faith & Media

    Audiences that gather around a calendar of events, where the content library matters more than the promotion.

  6. Music & Entertainment

    Release windows, a launch that lives or dies in seventy-two hours, and rights you cannot get wrong.

Selected brands

  • GROU Coffee + Cowork
  • Peniel
  • J Balvin
  • SOAH
  • The Healthy Move
  • Eglantina Zingg
  • Bea Pernia
  • Goleadoras
  • Vibras
  • Soul
  • Akalia
  • Wesaisons
  • Jaegger
  • Medio
  • Pike
  • Premio
  • Renauticos
GROU Coffee storefront built by TersLab

Where we already speak the language.

GROU Coffee — Digital and System Growth
05 / 07 03 Shapes

How this actually runs.

  1. Sprint

    A fixed problem with a fixed end: a site, a rebrand, a funnel rebuilt. Scoped in a week, delivered in four to eight.

  2. Retainer

    The engine, running. Two-week sprints, a standing pod, a monthly reading. Three months minimum, because the first month is instrumentation.

  3. Build and handover

    We build it, then we teach your team to run it, with the documentation that makes that true. For teams who want the capability in-house.

The first month
Week 1: access and audit. Week 2: the reading and the plan. Weeks 3 and 4: the first sprint ships. End of month: the first report, and the decision to continue.
Who you talk to
One lead, named, from the first call to the last sprint. Not an account manager relaying to a pod you never meet.
Cadence
A thirty-minute weekly call, a shared board you can open any day, and a monthly reading that ends in a recommendation.
06 / 07 07 Questions

The questions we get on the first call.

Do I have to buy all three systems?

No. Most partnerships start with one. We will tell you which one on the first call, and we will tell you if the answer is none of them.

How long before anything is live?

The first sprint ships inside four weeks. What ships is deliberately small: something live and measurable beats a beautiful deck in month three.

What does it cost?

Engagements are scoped after a first call, because a storefront rebuild and a paid-media retainer are not the same purchase. What you get on that call is a range and what moves it, not a number invented later.

Do you work in English or Spanish?

Both, natively. The team is split between Miami and Buenos Aires, so a US brand and a LATAM launch are each run by people who live in that market.

Who actually does the work?

The people you meet. We are a boutique on purpose: the person in the kickoff is the person in the sprint.

What if we already have an agency?

Then the honest question is what is not working. We have taken over accounts mid-flight, and we have also told founders their agency was fine and the problem was the product page.

What do you need from us to start?

Access, a decision-maker in the room once a week, and whatever numbers you already have. Even if they are bad. Especially if they are bad.

07 / 07 TersLab

Let's build your system.

Tell us which of the three you think you are. If you are wrong, we will say so on the first call.

See the work
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